The Awkward Shelf

Return Policy

At The Awkward Shelf, we want you to be completely satisfied with your purchase. Since we sell our products through Amazon, all returns and refunds are processed in accordance with Amazon’s return policies.

Eligibility for Returns:

Amazon allows returns for most items within 30 days of receipt. To be eligible for a return:
– The product must be unused and in its original packaging.
– The return must comply with Amazon’s return guidelines.

How to Initiate a Return:

To start a return, please follow these steps:
1. Log into your Amazon account.
2. Go to Your Orders and select the item you wish to return.
3. Click on Return or Replace Items and follow the instructions provided by Amazon.
4. Print the prepaid shipping label (if applicable) and return the product as directed.

Refunds:

– Refunds are issued by Amazon once the returned item is received and inspected.
– The refund amount will be credited to your original payment method. Processing times may vary depending on Amazon’s policies.

Defective or Damaged Items:

If you receive a defective or damaged product, please contact Amazon Customer Service directly through your account. They will assist with replacements or refunds as per their policy.

Amazon Return Policy:

For more details on Amazon’s return policy, please visit their official page: [Amazon Return Policy].

Contact Us:

If you have questions or concerns about your order, feel free to reach out to us via Amazon’s messaging system or info@theawkwardshelf.com

Our products are crafted with love & care and we stand by their quality. If you’re ever unhappy, we’ll work with you to make it right.

Thank you for choosing The Awkward Shelf